Terms of Sale

Effective date: [Date]

These terms apply to purchases from [website URL], operated by [legal business name], trading as SolidSteals.

Products and descriptions

We aim to provide accurate product descriptions, images, prices, and availability. Product condition, included accessories, dimensions, and any known material defects will be described on the relevant product page.

Colours may appear differently on different screens. This does not affect your rights if a product is materially different from its description.

Prices and payment

Prices are displayed in [currency]. [Explain whether prices include applicable taxes.] Delivery charges and other applicable fees are shown before you place your order.

We accept [payment methods]. Payment is due [at checkout/on delivery/other arrangement].

Discounts and promotional codes are subject to the conditions displayed with each offer.

Orders and acceptance

Please review your items, delivery address, and contact details before submitting an order.

An order acknowledgement confirms receipt of your request. Your order is accepted when [specify the actual acceptance event, such as dispatch confirmation].

If an item is unavailable, a payment cannot be verified, or a material listing error affects your order, we will contact you. If we cannot fulfil the order, any payment for the cancelled items will be refunded promptly.

Shipping and delivery

We deliver to [locations]. Orders are normally processed within [timeframe], with estimated delivery within [timeframe].

Any guaranteed delivery commitment will be expressly identified. If a significant delay occurs, we will notify you and provide the cancellation or refund options required by applicable law.

If an order is lost, damaged in transit, or marked delivered but not received, contact [support email] so we can investigate and arrange an appropriate resolution.

Returns and refunds

Returns, exchanges, and refunds are governed by our [link to Return & Refund Policy] and applicable consumer law.

Sale and clearance items

Discounts apply for the period and to the products stated in each offer, subject to availability. Any special change-of-mind return conditions will be clearly disclosed before purchase.

Sale or clearance status does not remove mandatory rights relating to faulty, misdescribed, or incorrectly supplied goods.

Warranties and consumer rights

Any included commercial or manufacturer warranty will be stated on the product page. Such warranties are additional to any mandatory legal rights.

Nothing in these terms excludes liability or limits rights where doing so is prohibited by law.

Privacy

Our [link to Privacy Policy] explains how we handle personal information connected with your purchase.

Disputes and changes

These terms are governed by [applicable jurisdiction], subject to any mandatory protections available where you live.

Updated terms apply to future purchases. The version in effect when your order is accepted applies to that order.

Contact

Business: [Legal business name]
Address: [Business address]
Email: [Support email]
Telephone: [Business telephone]